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Continue following the steps in this article to determine whether one of these is the problem.

If your problem did not occur in Troubleshoot Mode, the likely cause is an extension, theme or hardware acceleration. The problem does not occur in Troubleshoot Mode Reset Firefox preferences to troubleshoot and fix problems.Troubleshoot and diagnose Firefox problems.For additional troubleshooting suggestions, see these articles: Other possible causes include changes made to Firefox preference settings, which are not disabled in Troubleshoot Mode. If your problem persists in Troubleshoot Mode, it is not being caused by an extension, theme or hardware acceleration. The problem still occurs in Troubleshoot Mode See Refresh Firefox - reset add-ons and settings for more information.Īfter you click the Open button and Firefox starts, test for your problem. Warning: Clicking the Refresh Firefox button will restore Firefox to its default state while saving your essential data.